Issues that do not affect the overall look and fit of the apparel will not be considered as a defect. If unsure, please email in to us at firstname.lastname@example.org. All cases will be assessed on a case-by-case basis and The Style Soirée reserves all rights to reject any case that is not deemed defected.
|Description of Issue||Defect?||Broken/ missing inner hanging string||No||Dropped buttons (buttons which can be resewn)||No||Minor loose threads||No||Minor stains in inner lining/areas that are not visible when worn||No||Minor stains that could be washed off with some soap and water||No||Minor threading on inner lining||No||Missing/misaligned pattern parts or buttons (case by case basis)||No||Measurement discrepancy (0.5" to 0.75")||No||Slight colour differences due to different monitor resolutions and studio/outdoor lighting||No||Thread pulls on satin pieces (case by case basis)||No|
|Burn marks||Yes||Clasps that cannot fasten||Yes||Completely misaligned buttons||Yes||Discoloration of items||Yes||Excess fabric (obvious)||Yes||Faulty zipper (unable to zip and unzip)||Yes||Inner lining exposed/longer than main fabric||Yes||Iron marks that cannot be removed after washing/steaming||Yes||Missing buttons/buckles||Yes||Mistagged size||Yes||Open seams/holes||Yes||Overly loose/messy threads which would run if cut||Yes||Poor elasticity of elastic bands (eg. for items like smocked tops)||Yes||Snapped elastic||Yes||Seam unravelling (case by case basis)||Yes||Twisted straps||Yes||Unremovable stains/streaks on apparel||Yes|