Defects Table

Issues that do not affect the overall look and fit of the apparel will not be considered as a defect. If unsure, please email in to us at customerservice@thestylesoiree.sg. All cases will be assessed on a case-by-case basis and The Style Soirée reserves all rights to reject any case that is not deemed defected.

Description of Issue Defect?
Broken/ missing inner hanging string No
Dropped buttons (buttons which can be resewn) No
Minor loose threads No
Minor stains in inner lining/areas that are not visible when worn No
Minor stains that could be washed off with some soap and water No
Minor threading on inner lining No
Missing/misaligned pattern parts or buttons (case by case basis) No
Measurement discrepancy (0.5" to 0.75") No
Slight colour differences due to different monitor resolutions and studio/outdoor lighting No
Thread pulls on satin pieces (case by case basis) No
Asymmetrical pockets Yes
Broken buttons/buckles Yes
Broken stitching Yes
Broken zip Yes
Burn marks Yes
Clasps that cannot fasten Yes
Completely misaligned buttons Yes
Discoloration of items Yes
Excess fabric (obvious) Yes
Faulty zipper (unable to zip and unzip) Yes
Inner lining exposed/longer than main fabric Yes
Iron marks that cannot be removed after washing/steaming Yes
Missing buttons/buckles Yes
Mistagged size Yes
Open seams/holes Yes
Overly loose/messy threads which would run if cut Yes
Poor elasticity of elastic bands (eg. for items like smocked tops) Yes
Snapped elastic Yes
Seam unravelling (case by case basis) Yes
Twisted straps Yes
Unremovable stains/streaks on apparel Yes