Issues that do not affect the overall look, fit of the apparel and easily rectifiable will not be considered as a defect. If unsure, please email in to us at customerservice@thestylesoiree.sg. All cases will be assessed on a case-by-case basis and The Style Soirée reserves all rights to reject any case that is not deemed defected.
| Description of Issue | Defect? | |
|---|---|---|
| Broken/ missing inner hanging string | No | |
| Dropped buttons (buttons which can be resewn) | No | |
| Minor loose threads | No | |
| Minor stains in inner lining/areas that are not visible when worn | No | |
| Minor stains that could be washed off with some soap and water | No | |
| Minor threading on inner lining | No | |
| Missing/misaligned pattern parts or buttons (case by case basis) | No | |
| Measurement discrepancy (0.25" to 0.75") | No | |
| Slight colour differences due to different monitor resolutions and studio/outdoor lighting | No | |
| Thread pulls on satin pieces (case by case basis) | No | |
| Asymmetrical pockets | Yes | |
| Broken buttons/buckles | Yes | |
| Broken stitching | Yes | |
| Broken zip | Yes | |
| Burn marks | Yes | |
| Clasps that cannot fasten | Yes | |
| Completely misaligned buttons | Yes | |
| Discoloration of items | Yes | |
| Excess fabric (obvious) | Yes | |
| Faulty zipper (unable to zip and unzip) | Yes | |
| Inner lining exposed/longer than main fabric | Yes | |
| Iron marks that cannot be removed after washing/steaming | Yes | |
| Missing buttons/buckles | Yes | |
| Mistagged size | Yes | |
| Open seams/holes | Yes | |
| Overly loose/messy threads which would run if cut | Yes | |
| Poor elasticity of elastic bands (eg. for items like smocked tops) | Yes | |
| Snapped elastic | Yes | |
| Seam unravelling (case by case basis) | Yes | |
| Twisted straps | Yes | |
| Unremovable stains/streaks on apparel | Yes |